Supv Customer Charged Services (CNG 66944) Meadow, CT US in East Hartford, CT at Avangrid

Date Posted: 10/8/2018

Job Snapshot

Job Description

Publication date: 07.10.2018
REFERENCE: 5102420801


Company: CNG
Department: Meter Operations - Gas
Job Title: Fitting Supervisor - Customer Charged Services
Reports to: Manager - Customer Charged Services
Location: East Hartford, CT
Cross Company Responsibility:Yes

Business and Department
CNG - 60 Orange


Scope of Work - Main duties, settings, geography, reporting relationships, other relationships:
The Supervisor provides both administrative and field supervision to bargaining unit Pipe Fitters; resolves customer
complaints; responds to emergency situations and establishes positive working relations with other operations
related departments.

MAJOR ROLES AND RESPONSIBILITIES (Scope of work - range of responsibilities):
Supervises daily activities of field personnel responsible for the installation of gas meters, headers, regulators and
associated piping. Ensures compliance of various codes as it relates to the safe distribution of natural gas.
Develops and promotes a high standard of work by coaching and monitoring Pipe Fitters. Responds to all
emergency situations needed, and provides on-call/service center coverage as scheduled. Collaborates with
contractors, builders, and fire officials regarding the administration and compliance of federal safety standards as
they pertain to natural gas. Trains and advises employees on all service department functions. Responsible for
monitoring employee productivity and payroll records. Monitors all facets of worked performed by assigned
employee. Performs all other duties to ensure corporate objectives are met. Actively participates in and promotes
all corporate safety related initiatives. This position will have varied work hours depending on the time of year and
workload requirements.


Education & Experience Required:
•High School Diploma and 13 years of experience with gas utilization equipment, preferably as a fully qualified pipe
fitter or gas service technician. Associate's Degree is preferred.
•Gas industry operations experience is required.
•Technical knowledge in gas utilization, pipe product, appliance parts and customer service skills.

•Must have administrative communication and decision-making abilities.
•Strong leadership/managerial skills.
•Must be available 24/7.
•HVAC certification is required.
• Must have a valid State of CT P, G, D or S license.
•Basic computers skills are required.

This opportunity will offer
AVANGRID is an Equal Opportunity / Affirmative Action employer. AVANGRID shall abide by the requirements of
41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified
individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination
against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, or national origin.
Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to
employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation,
gender identity, or national origin, protected veteran status or any other status protected by federal, state, or local
law. The Company is committed to a policy in all of its employment practices of equal opportunity without regard to
race, color, religion, sex, sexual orientation, gender identity, or national origin, disability, religion, marital status,
veteran status, sexual orientation, or other protected status.

If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to
apply for jobs, you may request a reasonable accommodation by contacting our Human Resources department at
877-387-9061 or

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