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Supervisor - Data Technicians (NYSEG 68557) Brewster, NY US in Brewster, NY at Avangrid

Date Posted: 11/15/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Brewster, NY
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    11/15/2018

Job Description

Publication date: 15.11.2018
REFERENCE: 5105068601

Company
Company: New York State Electric & Gas
Department: Integrated Planning Scheduling
Job Title: Supervisor - Data Technicians (NYSEG 68557)
Location: Brewster, NY
Cross Company Responsibility: Yes

Business and Department
NYSEG-NY-Brewster
Brewster,NY

Description
JOB SUMMARY:

Directs and supervises employees responsible for providing support to
Electric Operations in needed activities that may involve billing,
permits, dispatching, ordering supplies, or checking data accuracy.
Monitors regulatory requirements, ensures proactive outreach to
customers and works closely with Process Stewards

1. Responsible for supervision of Data Technicians and Analyst as
well as monitoring and coordinating all resources. Reviews, monitors and
balances data technician/ analyst work load. Knowledge of task based
work order routing. Review completed work orders for feedback and work
order accuracy.

2. Responsible for technical support of pre-requisites of all
electric distribution work orders. This includes permits (town, state
and county), purchase requisites and orders, customer payments. Ensures
work is completed in accordance with internal and industry standards
following approved policies, procedures, safety rules, and budgets in a
manner that promotes customer satisfaction. Resolves customer
complaints.

3. Knowledge of company construction standards, rates, field
operating procedures, safety instructions, union contract, and
accounting manuals. Able to read and interpret electric construction
sketches. Familiar with contractor bid and purchase requisition process.

4. Appraise the work of data technicians/ analysts satisfying
requirements prior to work order release. Develops employees to enhance
professional values and effective performance. Identify and arrange for
necessary training. (10%)

5. Assist operations with storm restoration efforts. (10%)

Requirements
JOB REQUIREMENTS:

Education Required:
Bachelors degree in business management/administration.
Associates degree in business management/administration related
technology with min 5 yrs experience.
High school diploma with min 10 yrs field planning or analyst/clerk
experience.

Experience Required:
Min 5 yrs experience. Supervisory experience preferred.

Additional Skills & Abilities:

A. Strong project management skills

B. Ability to multi-task

C. Conceptual thinking: Identifying the key aspects of complex
situations and understanding the big picture

D. Strong problem solving and analytical skills.

E. Effective negotiation skills

F. Develops employees to enhance personal development and leadership
skills

This opportunity will offer
AVANGRID is an Equal Opportunity / Affirmative Action employer. AVANGRID shall abide by the requirements of
41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified
individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination
against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, or national origin.
Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to
employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation,

gender identity, or national origin, protected veteran status or any other status protected by federal, state, or local
law.

The Company is committed to a policy in all of its employment practices of equal opportunity without regard to
race, color, religion, sex, sexual orientation, gender identity, or national origin, disability, religion, marital status,
veteran status, sexual orientation, or other protected status.
If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to
apply for jobs, you may request a reasonable accommodation by contacting our Human Resources department at
877-387-9061 or careers@avangrid.com