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Sr. Platform Support Specialist - Intel (ASC 65391) Augusta, ME in Augusta, ME at Avangrid

Date Posted: 1/3/2019

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Augusta, ME
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    1/3/2019

Job Description

Publication date: 03.01.2019REFERENCE: 5099474601

CompanyCompany: AVANGRID SERVICE COMPANYDepartment Smart Grids InfrastructureJob Title: Sr. Platform Support Specialist - IntelReports to: Infrastructure Manager, Operational Smart GridsLocation: Augusta, MECross Company Responsibility: Yes

Business and DepartmentASC-ME-Augusta General OfficeAugusta,ME

DescriptionPurpose:Maintenance and support of the infrastructure and applications thatreside in the data center. Works with other technicalteams and external vendors to provide operational support for servers,workstations, and other enterprise services.

Key Responsibilities:
•Provide timely responses to all incidents, tasks and requests assignedto meet Service Level Agreements


•Work with internal clients, suppliers/contractors, project teams andother technical staff to support technical solutions.


•Provide maintenance of infrastructure technologies following the changemanagement process.


•Participate in or lead in the technical implementation plans in supportof infrastructure technologies.


•Support the VMware infrastructure, including all existing virtualsystems, installation of additional systems, patching, maintenance,upgrades and support.


•Create and maintain user accounts on various systems.


•Assist in the evaluation, selection, and testing of hardware andsoftware products.


•Function as a subject matter expert in providing level 3 desktopsupport.


•Maintain regulatory compliance under NERC/CIP guidelines


•Maintain high quality security controls surrounding the critical SCADAsystems.


•Provide 24x7 on call support

RequirementsQualifications:Education: BS/BA Degree Experience:Bachelor's Degree in Business, Computer Science or other technicaldiscipline. Will consider additional years of relevant experienceand/or relevant technical certifications in lieu of degree requirement(in accordance with the FLSA Computer Professionals Exemption).Certifications in Linux, VMware or Microsoft technologies are preferred.

Requires a minimum of 7 years of experience working with infrastructuresolutions in an enterprise environment; and experience withLinux Operating Systems Microsoft Operating Systems,Active Directory, VMware, Citrix, and Anti-virus.7 Years

This opportunity will offerAVANGRID is an Equal Opportunity / Affirmative Action employer. AVANGRID shall abide by the requirements of41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualifiedindividuals based on their status as protected veterans or individuals with disabilities, and prohibit discriminationagainst all individuals based on their race, color, religion, sex, sexual orientation, gender identity, or national origin.Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action toemploy and advance in employment individuals without regard to race, color, religion, sex, sexual orientation,gender identity, or national origin, protected veteran status or any other status protected by federal, state, or locallaw. The Company is committed to a policy in all of its employment practices of equal opportunity without regard torace, color, religion, sex, sexual orientation, gender identity, or national origin, disability, religion, marital status,veteran status, sexual orientation, or other protected status.If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or toapply for jobs, you may request a reasonable accommodation by contacting our Human Resources department at833-246-6347 or careers@avangrid.com