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Sr Bus Systems Analyst Billing (UIL 71052) Orange, CT, US in Orange, CT at Avangrid

Date Posted: 2/2/2019

Job Snapshot

  • Employee Type:
  • Location:
    Orange, CT
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Publication date: 01.02.2019REFERENCE: 5109353401


Company: United Illuminating (UIE)Department: Technical Support and Solutions (TS&S)Job Title: Sr. Business Systems Analyst-Billing ConfigurationJob Location: Orange, CT, USCross Company Responsibility: YES

Business and DepartmentUIL - 100 OrangeOrange,CT


Purpose:Provide direct Billing configuration & Billprint support in SAP to Customer Service TS&S team. Serve as liaisonbetween the business area and IT staff and/or system vendors as required. Research and analyze business arearequests to define and document business requirements and develop solutions employing technology asappropriate. Assist in assessing the impact of proposed solutions or enhancements to other systems or businessareas. Possess direct work experience in a related business environment or in close technical support of thebusiness. Coordinate development, testing, and implementation of system changes with IT (e.g., definingrequirements, developing work plans, coordinating testing and cut-over to production, and training end users).

Key Responsibilities:
• Provide first level support and expertise in SAP ISU/CCS Billing configuration & Billprint to the CustomerService TS&S team.
• Collaborate with the Principal Analyst to configure and support Billing Configuration changes to meet new aswell as ongoing requirement from Billing, Bill Printing, Pricing, and Rate & Regulatory departments.
• Lead testing of rate changes and trouble shooting.
• Provide first level of support to the Business Area with emphasis on various technologies used and systemsdeployed by that area. This includes knowledge of system operations, data retrieval and reporting via standardquerying and reporting tools, perform system administration tasks including but not limited to application security,configuration, maintenance, upgrades, debugging, reporting, issue resolution with IT and/or system vendors andcompliance with audit and regulatory controls.
• Act as a liaison and communicate effectively with business users, vendors, and IT to resolvesystems/application needs and issues.
• Assist in assessing impacts of any application or system changes on business operations and other

applications and systems.
• Work with the business area to establish needs, priorities, functionality, standards, procedures, anddocumentation for technical solutions.
• Ensure that the business requirements of the proposed solution are incorporated into design specifications
• Create testing strategies for proposed solutions and coordinate resources to plan and execute useracceptance testing.
• Provide training as required by the business area.
• Research business areas current systems/applications and processes to identify potential risks andopportunity to promote process improvements based on best business practices and utilizing functionality within thebusiness systems.
• Support other areas of SAP ISU including Device Management (DM), Workflows, FICA, and CustomerService.
• Ability to work independently with only administrative and general direction from supervision.


Qualifications: (minimum qualifications for assignment to this job)

Education: BS/BA Degree Experience:Bachelor's Degree in Business, Computer Science or other analytical discipline required. Master's Degree coursesor graduate level training is preferred. 7 years of experience with business systems (SAP Billing & Billprintenvironment preferred).

This opportunity will offer

AVANGRID is an Equal Opportunity / Affirmative Action employer. AVANGRID shall abide by the requirements of41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualifiedindividuals based on their status as protected veterans or individuals with disabilities, and prohibit discriminationagainst all individuals based on their race, color, religion, sex, sexual orientation, gender identity, or national origin.Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action toemploy and advance in employment individuals without regard to race, color, religion, sex, sexual orientation,gender identity, or national origin, protected veteran status or any other status protected by federal, state, or locallaw. The Company is committed to a policy in all of its employment practices of equal opportunity without regard torace, color, religion, sex, sexual orientation, gender identity, or national origin, disability, religion, marital status,veteran status, sexual orientation, or other protected status.

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