Services III (BGC 61964) Greenfield MA in Greenfield, MA at Avangrid

Date Posted: 6/29/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    6/29/2018

Job Description

Publication date: 30.05.2018
REFERENCE: 5094122702

Description
Job Title: Service III
Business Unit: Gas Field Operations (Service)
Job Location: Greenfield MA
Reports to: Gabe Josephs

JOB SUMMARY:

Under the supervision of qualified personnel, perform or assist with utility compliance work performing gas meter
changes, leak surveys, customer gas turn on and offs, performing gas piping for meter relocations as well as
responding to gas leaks and other emergencies during business and outside of normal business hours as an
"on-call" first responder. Provide support for other departments as needed.

MAJOR ROLES AND RESPONSIBILITIES:

Position interfaces with Berkshire Gas customers while performing gas meter installations, meter changes of
various sizes and capacity providing leak surveys and equipment safety checks.
Perform "fitting" gas piping work gas service upgrades or relocation of gas regulation and meters from inside to
outside of customer owed property as directed.
Respond to gas emergencies for gas odor complaints and gas leak response during business and outside of
normal business hours as "on-call" first responder.
Routinely performs debt collections by interacting with the customer.
Operates company owned vehicles and equipment.
Provides other services as required and supports other departments as needed.

JOB REQUIREMENTS:

Education & Experience/Training Required:

High school diploma or equivalent GED.
Valid driver's license with clean driving history
Must be able to secure DOT certification
Residency within the Greenfield distribution area

Skills/Abilities:

Possess strong verbal and written communication skills with the ability to interface with customers at times
regarding sensitive confidential information.
Effective problem-solving skills with attention to detail and the analytical ability to evaluate complex data and apply

good judgment to take appropriate follow up actions as needed while working without close supervision.
Strong PC skills are required along with proficient knowledge and use of Microsoft Excel and Word applications and
the ability to learn associated departmental business software.
Must possess superior arithmetic skills and ability to use a calculator.
Must have good organizational skills and the ability to handle multiple tasks with frequent interruptions and at times
make critical decisions regarding the safety of life and property.
Must be highly productive and results oriented and willing to work in a team environment.
Must possess dexterity for operating hand and power tools required in a safe manner

This opportunity will offer
This opportunity will offer

AVANGRID is an Equal Opportunity / Affirmative Action employer. AVANGRID shall abide by the requirements of
41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified
individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination
against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, or national origin.
Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to
employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation,
gender identity, or national origin, protected veteran status or any other status protected by federal, state, or local
law. The Company is committed to a policy in all of its employment practices of equal opportunity without regard to
race, color, religion, sex, sexual orientation, gender identity, or national origin, disability, religion, marital status,
veteran status, sexual orientation, or other protected status.

If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to
apply to positions, you may request a reasonable accommodation by contacting our Human Resources department
at 833-246-6347 or by emailing us at careers@avangrid.com.

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