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Lead Analyst-SAP Support(ASC-069102) Orange,CT, US in Orange, CT at Avangrid

Date Posted: 1/2/2019

Job Snapshot

Job Description

Publication date: 12.12.2018REFERENCE: 5105822503


Company: AVANGRID Services Corporation (ASC)Department: Information Technology (IT) Electric and Gas Operations Support Job Title: Lead Analyst – IT SupportLocation: Orange, CT, USCross Company responsibility: Yes

Business and DepartmentASC-CT-OrangeOrange,CT


JOB SUMMARY:Scope of Work - Main duties, settings, geography, reporting relationships, other relationships:

Responsible for coordinating IT initiatives for the Electric and Gas Operations Support team related to providingdesign, configuration/development, testing and ad hoc/custom reporting capabilities to the business units.Serves as a primary contact with end users and process owners in a specified business area to understandongoing process requirements (changes, modifications, and improvements), ensuring overall data integrity andprocesses for a specified business unit.

MAJOR ROLES AND RESPONSIBILITIES (Scope of work - range of responsibilities):

1. Develops solutions to meet ongoing end user requirements; prepares specifications and designs for

approved changes; implements configuration/development changes.2. Acts as leader for overall team initiatives; leads planning and coordination activities within the Support Team.3. Leads Support Team to coordinate integration points between application modules to ensure overall processcoordination; ensures interface data integrity and processes.4. Provides timely and accurate solutions to the functional business areas, including unresolved user requestsfrom the service desk.5. Develops, maintains and updates documentation including instructions, reference materials, trainingmaterials.6. Changes request/transport review and approval.7. Supports on-going end user training and other end user activities as required.8. Supports the definition, review, testing and approval of security access for a specific user group.



Education & Experience Required:
• Bachelor’s Degree in Computer Science or Information Systems or a related field of study with a minimum of5 years of IT-related experience, OR a High School Diploma/GED equivalent with a minimum of 9 yearsof

• Detailed, cross module SAP Plant Maintenance integration knowledge is strongly preferred.
• Experience with mobility and scheduling software and technology strongly preferred.
• Strong understanding of application related configuration and programming techniques and technologies isstrongly preferred.
• Broad knowledge of the principles, practices and procedures of the specific business unit is preferred.

• Ability to work with others to design effective process/system solutions.
• Project management support skills.
• Ability to manage competing priorities and direct day to day activities of team members to achieve objectives.
• Ability to communicate with business areas to ensure business needs are being addressed effectively.
• Results and proactive orientation.
• Strong analytical, problem-solving and decision making skills.

• Effective communications and customer service skills.
• Ability to lead team and resolve conflict in a constructive manner.
• Self-motivated, organized and capable of handling multiple responsibilities to successful completion.

This opportunity will offer

AVANGRID is an Equal Opportunity / Affirmative Action employer. AVANGRID shall abide by the requirements of41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualifiedindividuals based on their status as protected veterans or individuals with disabilities, and prohibit discriminationagainst all individuals based on their race, color, religion, sex, sexual orientation, gender identity, or national origin.Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action toemploy and advance in employment individuals without regard to race, color, religion, sex, sexual orientation,gender identity, or national origin, protected veteran status or any other status protected by federal, state, or locallaw. The Company is committed to a policy in all of its employment practices of equal opportunity without regard torace, color, religion, sex, sexual orientation, gender identity, or national origin, disability, religion, marital status,veteran status, sexual orientation, or other protected status.

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