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Lead Analyst - Research (CMP 071744) Augusta, ME, US in Augusta, ME at Avangrid

Date Posted: 3/19/2019

Job Snapshot

Job Description

Publication date: 19.02.2019
REFERENCE: 5109995501


Company


Company: Central Maine Power (CMP)
Department: Research & Strategic Communications
Job Title: Lead Analyst-Research
Location: Augusta, ME, US
Cross Company Responsibility: YES


Business and Department
CMP-ME-Augusta General Office
Augusta,ME


Description


Manages customer research function for Avangrid. Manages all aspects of customer research from study design,
sampling, study implementation, data collection, analysis of results and reporting.
Vendor management is a key component of the position.
MAJOR ROLES AND RESPONSIBILITIIES:
1. Manages all aspects of the Voice of the Customer Program for Avangrid. Responsibilities include: study design,
management of research vendor (dates and budget), data analysis and reporting.
2. Analysis of customer data to support business objectives. Responsibilities include: framing problems/developing
hypothesis, matching data sets, performing statistical analysis and developing conclusions for the business area.
3 Lead market testing (ie focus groups. usability testing). Responsibilities include: study design, vendor selection
and management, budget management, schedule management, analysis and reporting.
4. Monitor and present relevant secondary data to support key business objectives. Identify and search key topics
of interest and share information with decision makers both proactively and upon request.
5. Lead market testing (ie focus groups). Responsibilities include: study design, vendor selection and management,
budget management, schedule management, analysis and reporting.


Requirements


Skills/Abilities:


Statistics (calculation, interpretation)
SPSS or SAS
Excel, Access
Communication/presentation skills
Data Analysis/modeling


Experience/Training:
Experience in manipulating data sets.
Experience Analyzing data
Experience conducting research


Required Education:
Bachelor's, Masters preferred


This opportunity will offer


AVANGRID is an Equal Opportunity / Affirmative Action employer. AVANGRID shall abide by the requirements of
41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified
individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination
against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, or national origin.
Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to
employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation,
gender identity, or national origin, protected veteran status or any other status protected by federal, state, or local
law. The Company is committed to a policy in all of its employment practices of equal opportunity without regard to
race, color, religion, sex, sexual orientation, gender identity, or national origin, disability, religion, marital status,
veteran status, sexual orientation, or other protected status.


If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to
apply for jobs, you may request a reasonable accommodation by contacting our Human Resources department at
203-499-2777 or careers@avangrid.com
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