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Lead Analyst - Key Account Management (NYSEG 66952) NY or CT US in Brewster, NY at Avangrid

Date Posted: 11/13/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Brewster, NY
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    11/13/2018

Job Description

Publication date: 12.11.2018
REFERENCE: 5102423002

Company
Company: NYSEG
Department: Key Accounts-New York
Job Title: Lead Analyst - Key Account Manager
Location: Brewster, NY, Kirkwood, NY, Liberty, NY or Orange, CT
Cross Company Responsibility: Yes

Business and Department
NYSEG-NY-Brewster
Brewster,NY

Description
JOB SUMMARY:
Promotes the sale of electricity, natural gas and/or other products and optimize relationships with key account
customers. Plans and manages OPCO strategy and relationships with electric and gas key account customers.
Investigates customer bypass threats and negotiates competitive rates to minimize bypass and maximize customer
revenue.

Assists in the development and application of OPCO policies, ensuring that revenue is maximized.

MAJOR ROLES AND RESPONSIBILITIES:(% of Time, Primary / Secondary)
1.Provides technical assistance, energy industry insight, account planning, relationship management, customer
service, technical assistance, marketing and sales activities, and public relations to these key account customers.
Assists with credit and collections activities and supports other departments as required.(25%,P)
2.Meets regularly with and communicates with key account customers to promote the sale of electricity, natural gas
and other products and services to key account customers. Provides assigned key accounts with excellent account
management including technical assistance and rate analyses.(20%,P)
3.Maintains close working relationship with key account customers to develop early warning of threats to company
revenue. Plans and executes strategy to avoid customer bypass, including negotiating long-term pricing
agreements, use of incentive rates and involvement of other company and outside resources.(15%,P)
4.Plans short and long-range direction for Company involvement with key account customers; leads Company
personnel toward achievement of these plans.(10%,S)
5.Provides high-level rate and tariff interpretation to support business attraction and retention activities. May lead
pricing negotiations for sales and retention efforts with key accounts.(10%,S)
6.Achieves electric and gas sales and marketing program goals, including the sale and implementation of products
and services, ISO (load curtailment) programs and other mandated outreach with key account customers.(10%,S)
7.Researches complex issues and coordinates resolution of engineering, right-of-way and rate issues. Assists in

the evaluation and development of company policies as required.(5%,S)
8.May coordinate with Company departments to resolve engineering, right-of-way and rate issues. Assists in the
evaluation and development of company policies as required.(5%,S)

Requirements
JOB REQUIREMENTS:
Education:
High school diploma or GED substantial relevant experience, Associates degree plus relevant experience.
Bachelor's degree in marketing or engineering is preferred.

Skills/Abilities:
-Advanced customer relationship skills
-Demonstrated project management experience
-Knowledge of electric and gas technologies
-Strong computer application skills
-Strong written and oral communication skills, including speaking before large groups.
-Attention to detail and strong analytic skills
-Strong negotiation skills

This opportunity will offer
AVANGRID is an Equal Opportunity / Affirmative Action employer. AVANGRID shall abide by the requirements of
41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified
individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination
against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, or national origin.

Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to
employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation,
gender identity, or national origin, protected veteran status or any other status protected by federal, state, or local
law. The Company is committed to a policy in all of its employment practices of equal opportunity without regard to
race, color, religion, sex, sexual orientation, gender identity, or national origin, disability, religion, marital status,
veteran status, sexual orientation, or other protected status.

If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to
apply to positions, you may request a reasonable accommodation by contacting our Human Resources department
at 833-246-6347 or by emailing us at careers@avangrid.com.

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