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Service 3 (BGC 68104) Pittsfield, MA, US in Pittsfield, MA at Avangrid

Date Posted: 2/8/2019

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Job Description

Publication date: 07.02.2019REFERENCE: 5104313004

Business and DepartmentBGC - PittsfieldPittsfield,MA


Job Title: Service IIIOCR: 68104Business Unit: Pittsfield ServiceJob Location: Pittsfield, MA, USReports To: Supervisor Gas Field Ops

JOB SUMMARY:Under the supervision of qualified personnel, perform or assist with utility compliance work performing gas meterchanges, leak surveys, customer gas turn on and offs, performing gas piping for meter relocations as well asresponding to gas leaks and other emergencies during business and outside of normal business hours as an“on-call” first responder. Provide support for other departments as needed.

MAJOR ROLES AND RESPONSIBILITIES:Position interfaces with Berkshire Gas customers while performing gas meter installations, meter changes ofvarious sizes and capacity providing leak surveys and equipment safety checks.Perform “fitting” gas piping work gas service upgrades or relocation of gas regulation and meters from inside tooutside of customer owed property as directed.Respond to gas emergencies for gas odor complaints and gas leak response during business and outside ofnormal business hours as “on-call” first responder.Routinely performs debt collections by interacting with the customer.

Operates company owned vehicles and equipment.Provides other services as required and supports other departments as needed.

JOB REQUIREMENTS:Education & Experience/Training Required:High school diploma or equivalent GED.Valid driver’s license with clean driving historyMust be able to secure DOT certificationResidency within the Pittsfield Service area

Skills/Abilities:Possess strong verbal and written communication skills with the ability to interface with customers at timesregarding sensitive confidential information.Effective problem-solving skills with attention to detail and the analytical ability to evaluate complex data and applygood judgment to take appropriate follow up actions as needed while working without close supervision.Strong PC skills are required along with proficient knowledge and use of Microsoft Excel and Word applications andthe ability to learn associated departmental business software.Must possess superior arithmetic skills and ability to use a calculator.Must have good organizational skills and the ability to handle multiple tasks with frequent interruptions and at timesmake critical decisions regarding the safety of life and property.Must be highly productive and results oriented and willing to work in a team environment.Must possess dexterity for operating hand and power tools required in a safe manner

AVANGRID is an Equal Opportunity / Affirmative Action employer. AVANGRID shall abide by the requirements of41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualifiedindividuals based on their status as protected veterans or individuals with disabilities, and prohibit discriminationagainst all individuals based on their race, color, religion, sex, sexual orientation, gender identity, or national origin.Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action toemploy and advance in employment individuals without regard to race, color, religion, sex, sexual orientation,gender identity, or national origin, protected veteran status or any other status protected by federal, state, or locallaw. The Company is committed to a policy in all of its employment practices of equal opportunity without regard torace, color, religion, sex, sexual orientation, gender identity, or national origin, disability, religion, marital status,veteran status, sexual orientation, or other protected status.

If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or toapply to positions, you may request a reasonable accommodation by contacting our Human Resources departmentat 833-246-6347 or by emailing us at